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EDF Contact Number

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EDF is a one of the UK’s renowned company for producing nearly 1/5 energy and being supplying to homes and businesses today. EDF is one of the biggest energy companies in all over UK and they supplies more than 6 million homes and businesses with gas and electricity. 

EDF Information - 0844 453 5143

Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice.

Do you need to contact EDF? You can find their contact information below.


Map
Address
EDF Contact Number
Osprey House
Osprey Road
Exeter
EX2 7WN

Website
www.edfenergy.com

Opening Hours
Mon-Fri 8am-8pm | Sat 8am-2pm
Telephone Number
0844 453 5143
Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice.


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EDF News

EDF Customer Services

If you are an existing EDF Customer and want to manage your account easily, you can download the latest version of EDF Energy App. Please check the further Help guide for EDF Energy App. 

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EDF FAQs

Q. How do I join EDF?
A. You can join EDF by calling the EDF customer support department on the following EDF telephone number; 0844 453 5143. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice. You can contact EDF Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. Does broadband connection is required at home for installing smart meter?
A. No need of Broadband connection because smart meters contains GSM SIM Card and it sends data via mobile networks.

Q. Are you interested in installing a Smart meter at your home/office?
A. EDF Energy is now prepared to rollout smart meters to as many as customer as possible in UK. If you are an existing EDF Customer, you can register online in your ‘My Account’ Section. It’s absolutely free of cost for Installing Smart meters at your location.

If you are experiencing any trouble registering Smart meter online, you can phone up using EDF Phone number: 0844 453 5143. An EDF Customer executive will guide you through the process of installing smart meters at your location.

Q. When and how should I let you know I am moving?
A. If you are planning to move your home and would you like EDF Energy to supply energy at your new home. Please Call EDF Customer Service Team on 0844 453 5143 within 14 days ahead of your moved date. Also you can let EDF know online with your ‘My Account’ or Use EDF Energy Mobile App to submit your moving home form.

Q. How to move your meter in your new location?
A. You may want to transfer your meter to another location in your home if you are carrying out home improvements. If you want to be relocated. You can contact our EDF Customer support team on 0844 453 5143. An EDF Customer executive will guide you through your moving home with your meter.

EDF Energy might be able to transfer your meter free of charge if you are having some changes to your property. But you will need to provide proof of disability for the work to be passed out.

Q. How do I view my EDF bill online?
A. If you would like to contact the EDF Billing department to understand and view your bill within your online account, you can call the EDF customer services team on 0844 453 5143. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice. This will connect you directly with a EDF customer executive who will help you to understand and resolve any EDF billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the EDF you're looking for and follow the instructions on screen.

Q. When is it best to contact EDF?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to EDF?
A. Here at Contact Numbers we recommend putting your complaint in writing to EDF. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with EDF for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on EDF customer services team on 0844 453 5143 and specify your problems. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. EDF customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a EDF customer service executive by calling on 0844 453 5143. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice


EDF Help Guides

Useful Help guide on EDF’s Smart meters

Please see the below detailed Help guide about smart meters:

What are smart meters with EDF?

smart meters

A smart meter lets you to control your energy. It gives your greater insight into how much energy you use related with traditional meters.  With the help of this guide, you will clear about smart meters and you can take positive steps to save more energy at home. 

What are the benefits of EDF's Smart Meters?

The Main benefit of installing EDF's smart meters is that it automatically sends the meter readings to EDF as per your energy usage. This means your bills will be based on your perfect readings instead of estimated readings and you will only pay for the energy which you have used. 

Some benefits at glimpse:

  1. You can see how much energy you are using in real time.
  2. You can view the cost of energy per hour as you use it.
  3. You will no longer have the stress of providing meter readings to EDF manually.
  4. You will receive accurate bills instead of estimated bills. 

Short Introduction of Smart meter displays

If you have smart meter installed at your home, you can select to have smart meter display. With the help of smart meter displays, you can see how much energy you are using and what it actually costs. Make sure you put in a visible location so you can simply keep track of the energy information. If you want to know more about Smart meter displays, watch the official video here 

You can watch the official video so you can see how EDF will install your smart meter into your home

If you are interested in registering your Interest in installing Smart meters at home, you can send your information through this online form

If you are experiencing any issues with online form, you can contact EDF Customer support team on 0844 453 5143.

An EDF Customer support executive will guide you through the installation of smart meters at your home.

Disclaimer: Calls are charged at 7p per minute. Contact numbers is UK’s local Phone book directory service which connects youto EDF Customer support team. This site is not affiliated with EDF. 

Contact Number

Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice.