- Broadband & TV
- Mobile Networks
EE was formed as a joint venture between T-Mobile and Orange in 2010. EE rolled out its 4G Services in September 2012. After the end of 2014, EE has stated its goal of making sure 90% of the UK Population with 4G Connectivity.
Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice.
Do you need to contact EE? You can find their contact information below.
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If you are using EE TV at your home and facing any issue with EE TV, then You can read the Help Guide for fixing Common problems by using EE TV.
Q. How do I join EE?
A. You can join EE by calling the EE customer support department on the following EE telephone number; 0844 453 5127. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice. You can contact EE Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.
Q. How to cancel your EE or T-Mobile or Orange Plan?
A. If you are looking to cancel your current EE or T-Mobile or Orange Plan, then you may need to contact EE Customer support department by calling on direct dial EE phone number: 0844 453 5127. An EE Customer services executive will guide you through the cancellations of your current EE or T-Mobile or Orange Plan.
Q. How to change your EE Direct Debit Payment date?
A. You can change your EE Direct Debit Payment date once you have received your first bill. Please contact EE Customer Services department by calling EE phone number: 0844 453 5127. Important Information: You will need to pay off any outstanding balance on your EE Account before you can setup or change your EE Direct debit.
Q. I’ve registered for My Account but it won’t recognize my details?
A. After you register for EE My Account, An automate verification email will be send to your registered email address. It includes the verification link to confirm your EE Account has been setup and ready to use. If you don’t click to verify the EE Account within 7 days, the account will be cancelled for security purpose. If you are still facing any verification issues, you can call EE Customer support department on 0844 453 5127. An EE Customer support executive will help you verify your EE Account.
Q. What features are available in My EE App?
A. My EE App contains the following features which is helpful for any EE Customers to manage their account.
Q. How do I view my EE bill online?
A. If you would like to contact the EE Billing department to understand and view your bill within your online account, you can call the EE customer services team on 0844 453 5127. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice. This will connect you directly with a EE customer executive who will help you to understand and resolve any EE billing issues you may have.
Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the EE you're looking for and follow the instructions on screen.
Q. When is it best to contact EE?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.
Q. How do I make a complaint to EE?
A. Here at Contact Numbers we recommend putting your complaint in writing to EE. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with EE for future reference should you need it.
Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on EE customer services team on 0844 453 5127 and specify your problems. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice
Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. EE customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a EE customer service executive by calling on 0844 453 5127. Calls cost 7p per minute plus your phone company’s access charge. This is a call connection service and connects you to customer service department of your choice
Please follow the below Help guide on how to use My EE Mobile App:
The My EE Mobile app is the fastest and coolest way to manage your EE, Orange or T-Mobile account on the go. You can use it easily while connected to the EE network, or over Wi-Fi.
How to manage your account using My EE Mobile App
If you are EE Customer and want to manage your account using My EE App, you can do the following:
How to Download My EE App?
If you want to manage your account using My EE App. There are four platforms available to download My EE App into your Mobile. You can click on the link for your type of Phone below:
If you are facing any downloading issues, you can call EE Customer services team on 0844 453 5127. An EE Customer service executive will send you the link to download My EE App into your Phone.
Using My Account Details with My EE App
If you are an existing EE Customer to manage “My Account” Section, you can simply use the registered email address and password to login to the My EE App.
If you are Orange or T-Mobile Customer and Managing your Account online, you will also be able to manage to access the My EE App using your existing Login credentials.
How to recover the EE Account Login details?
If you are an existing EE or T-Mobile or Orange Customers, you can effortlessly recover your username or resetting your password by choosing “Forgotten details” on the My EE App Login page and simply the follow the instructions for recover your EE Account Login Details. But if you are still facing any issue, please contact EE Customer support department by calling EE contact number on 0844 453 5127.
Disclaimer: Contact Numbers is UK’s leading Phone book directory which is not affiliated with EE and it directly connects to EE Customer support department. Calls are charged at 7p per minute