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Eon Customer Services

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E.ON is one of the leading power and gas companies in the UK and are part of the E.ON group the world's largest investor-owned power and gas companies, employing around 12,000 people in the UK. Around 5 million people get their electricity and gas from E.ON at home and at work.

EON Information - 0844 453 5123

Do you need to contact EON? You can find their contact information below.

EON Customer Services
Westwood Way
Westwood Business Park


Opening Hours
Mon-Fri 8am-8pm | Sat 8am-6pm
Telephone Number
0844 453 5123
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

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EON News - 0844 453 5123

Manage your EON Account using EON's mobile app

If you are an current or new EON Customer and you are looking to manage your EON Account using your fingertips. Then you can use the EON’s Smartphone App in your mobile device. you can read the Detailed Helpguide here by clicking below.

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Moving Home with EON

If you are existing/New EON Customer and looking to move your home which comes to EON’s area, then you can read the full help guide here by clicking on read more button below. 

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EON Telephone Number

If you are an existing EON Customer and looking to control your energy usage at anytime, at any where. you can register your interest for Smart Pay As You Go OR Read the further help guide by clicking on

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EON FAQs - 0844 453 5123

Q. How do I join EON?
A. You can join EON by calling the EON customer support department on the following EON telephone number; 0844 453 5123. You can contact EON Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. My new EON’s meter details aren't showing on my latest bill, what should I do?
A. If your meter has been recently altered in the last six weeks. You should call EON Customer support department on 0844 453 5123 for more information on your latest bill Issue.

Q. I can’t able to open my EON’s meter box, what should I do?
A. You should have to open outside meter boxes with a special key provided by EON. To take your meter readings, you may need a key. If you’ve just relocated into your new house, the previous resident may have left a key for you. If you want a meter box key, please contact EON Customer services team on 0844 453 5123.

Q. How do I view my EON bill online?
A. If you would like to contact the EON Billing department to understand and view your bill within your online account, you can call the EON customer services team on 0844 453 5123. This will connect you directly with a EON customer executive who will help you to understand and resolve any EON billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the EON you're looking for and follow the instructions on screen.

Q. When is it best to contact EON?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to EON?
A. Here at Contact Numbers we recommend putting your complaint in writing to EON. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with EON for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on EON customer services team on 0844 453 5123 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. EON customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a EON customer service executive by calling on 0844 453 5123.

EON Help Guides - 0844 453 5123

EON Helpful Guides of using Smart Meters

Introduction to EON's Smart MetersSmart Meters with EON

A smart meter is a gas or electricity meter that’s like your current meter. The difference is that it send us your meter readings electronically.

Smart meters send an electronic meter reading to use once a month, so we can get an appropriate representation of your energy usage. This actually works with the help of GPRS Technology just like mobile phones.  When smart meter links up wirelessly with our energy monitor, called smart energy display, you will get clear picture of your energy usage.

Benefits of using EON’s Smart meters

Smart meters take a wide range of benefits. For example:

  • It gives you real time information on energy use – conveyed in pounds and pence.
  • You will be able to well manage your energy usage, save money and reduce releases.
  • It will bring an end to estimated billing – you will only billed for the energy you truly use, Serving you budget better.  

How Smart meters and smart energy display really work?

When you use smart meter with EON, you will also get smart energy display. The smart energy display is an energy screen which works with a smart meter. It connects with smart meter to show you how you use energy.

How to get a Smart meter with EON?

As part of smart meter revolution, we have hundreds of technician now installing them through the UK.

Smart meters are free and available to everyone in UK. You can get EON’s smart meter, you can easily register your interest here. EON Customer services team will contact as soon as we are ready to upgrade your meter.

If you want to know more about EON’s smart meters, call EON Customer support team on 0844 453 5123 which will help you to solve your queries also you will get information related to smart meters..

Disclaimer: If you are still getting any issues with EON’s Smart Meters, then you will need to Call EON Customer services team on 0844 453 5123.

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