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my Hermes Contact Number

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My Hermes Information - 0844 453 5129

Do you need to contact My Hermes? You can find their contact information below.

My Hermes Customer Support
Capitol House
1 Capitol Close
Morley, Leeds
LS27 0WH


Opening Hours
Mon-Fri 8am-8pm | Sat-Sun 8am-6pm
Telephone Number
0844 453 5129
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

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my Hermes Customer Services

If you are interested in becoming part of this ParcelShop Service, Contact My Hermes customer services team on 0844 453 5129 and speak to My Hermes customer representative to know about My Hermes ParcelShop services. Please check the detailed help guide by clicking on read more. 

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My Hermes FAQs - 0844 453 5129

Q. What happens if my parcel is bigger than I have declared?
A. Please make sure My Hermes trust on their customers precisely weighing & evaluating their parcels in order to keep our prices low. Please be alert that My Hermes frequently check parcel weights and dimensions in their local depots and if your parcel is found to be heavy or over maximum sizes, you will be charged the accurate fee for the parcel and an administration fee.
If you have any concern regarding parcel size, then you can contact My Hermes customer services team using My Hermes contact number – 0844 453 5129.

Q. Is it possible to reschedule my parcel delivery?
A. Yes, it is possible because in most cases, your courier will leave a My Hermes contact number – 0844 453 5129 so you can speak directly with My Hermes customer support department to reschedule your parcel delivery.

Q. How do I join My Hermes?
A. You can join My Hermes by calling the My Hermes customer support department on the following My Hermes telephone number; 0844 453 5129. You can contact My Hermes Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. How do I view my My Hermes bill online?
A. If you would like to contact the My Hermes Billing department to understand and view your bill within your online account, you can call the My Hermes customer services team on 0844 453 5129. This will connect you directly with a My Hermes customer executive who will help you to understand and resolve any My Hermes billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the My Hermes you're looking for and follow the instructions on screen.

Q. When is it best to contact My Hermes?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to My Hermes?
A. Here at Contact Numbers we recommend putting your complaint in writing to My Hermes. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with My Hermes for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on My Hermes customer services team on 0844 453 5129 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. My Hermes customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a My Hermes customer service executive by calling on 0844 453 5129.

My Hermes Help Guides - 0844 453 5129

Help guide on Packaging your Parcel

If you are an existing My Hermes customer and you want to know about how to safely package your parcel.

My Hermes is dedicated to sending your parcels with care. Yet, parcels can travel many miles to reach their final delivery destinations. In order to ensure your parcel arrive in best possible circumstance, here are some helpful guide on packaging: 

Keep in mind the Dos of Packaging your parcel:

  1. High quality packing: Please Consider strength, stifling, and stability when selecting your packing.
  2. Ribbed cardboard: Select boxes made of ribbed cardboard, with good quality outer liners.
  3. Strapping: Use strapping, when appropriate, as a good way to cover and secure your box.
  4. Strong parcel tape:  Use strong tape if a strapping machine is not available.
  5. Three-sided tubes: Use three-sided tubes, not round tube-type cylinders, to pack rolled plans, maps and outlines.
  6. Jiffy bags: Remember always to parcel small items in Jiffy Bags.
  7. Use partitions: Always use cardboard dividers when sending flat, fragile material.
  8. Remove tags: When re-using a box, kindly remove all labels. 

Don’ts of packaging your parcel:

  1. Attractive packaging:  Don’t send your goods sold in good-looking packaging as they cannot suitable for delivery.
  2. Badly packaged: Don’t use damaged cartons, make sure that the box is in good shape and not damaged out.
  3. Label as fragile instead of careful packing: Please do not consider ‘Fragile’ and “handle with care” labelled for careful packaging. They are only used for informational purposes.
  4. Don't allow contents to move: Select the suitable size of packing for the things you are sending.
  5. Cloth or fabric bags: To make sure your items are sufficiently secure - don't use bags made of fabric or cloth.  
  6. Resend parcel without removing old labels: Don’t reuse old packaging with removing all earlier labels and stickers.
  7. Prohibited goods: Don't send hazardous or banned goods as you might be responsible to prosecution.

Watch the Official video on Your Guide to Packaging Perfection: 

If you want to know more about packaging your parcel, you can talk to My Hermes customer support department using My Hermes Contact Number – 0844 453 5129. One of the My Hermes customer support executive will give you more information about packaging your parcels.

Disclaimer: Calls are charged at 7p per minute. Contact Numbers is UK’s local phone book directory services and connects you to My Hermes customer support department. This site is not affiliated with My Hermes. 

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