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Npower Customer Services

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Part of the RWE Group, npower is a leading UK energy company supplying gas, electricity and other services to residential and business customers. RWE are also at the forefront of producing energy through renewable sources such as wind energy. In the UK, around 5.4 million residential and business customers rely on RWE to fulfil their energy requirements.

Npower Information - 0844 453 5207

Do you need to contact Npower? You can find their contact information below.

Npower Customer Services
Oak House
Bridgwater Road


Opening Hours
Mon-Fri 8am-8pm | Sat 8am-6pm
Telephone Number
0844 453 5207
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

Npower Reviews - 0844 453 5207

Natalie Q

3 years ago

I switched to npower around 12 months ago from another provider and have saved SO much money since making that change. Id definitely recommend speaking to one of their sales advisors to see if they can save you any money.


Npower News - 0844 453 5207

How to read your Npower Gas Meter

If you are existing or new Npower customer and you want to know how to reading your Npower Gas Meter.  You can check the Detailed Help guide on Reading your Npower Gas Meter by clicking on read more below.

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NPower Telephone Number

If you want to move your current NPower services at your new location, it is now easy and simple to move your home online. You can check the full helpguide by clicking on

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Npower FAQs - 0844 453 5207

Q. How to get refund amount if the direct debit account is in credit?
A. You can request any credit to be refunded, but before you do, it’s more vital to know your future payments. You can watch the quick video on How to get refund amount if the direct debit account is in credit.

Q. How to manage your NPower Account online?
A. if you are an existing NPower Customer and looking to manage your account online. You can call directly to NPower Customer support department on 0844 453 5207. An NPower customer support executive will send an activation link to activate your customer account. Once account is activated, you will be able to manage the below things:

  1. Online bills and messages
  2. Text or email notifications
  3. Meter read reminders
  4. Online secure payments

Q. How do I join Npower?
A. You can join Npower by calling the Npower customer support department on the following Npower telephone number; 0844 453 5207. You can contact Npower Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. How do I view my Npower bill online?
A. If you would like to contact the Npower Billing department to understand and view your bill within your online account, you can call the Npower customer services team on 0844 453 5207. This will connect you directly with a Npower customer executive who will help you to understand and resolve any Npower billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Npower you're looking for and follow the instructions on screen.

Q. When is it best to contact Npower?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to Npower?
A. Here at Contact Numbers we recommend putting your complaint in writing to Npower. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Npower for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on Npower customer services team on 0844 453 5207 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. Npower customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a Npower customer service executive by calling on 0844 453 5207.

Npower Help Guides - 0844 453 5207

Useful Help guide NPower’s Direct Debit

If you are NPower Customer and you want to know more about Direct Debit for paying your energy bills. You can check the below help guides on Direct Debit. 

Direct Debits helps you spread the cost of your energy by splitting into regular payments and it can be set you up in just 3 easy steps:

  1. If you are new NPower customer and don’t have any bills from your previous suppliers, then NPower Support executive will ask you a few questions like:
    • How your house is big?
    • How many peoples stay there?
    • How you heat your home gas/electricity?

  2. NPower will estimate how much energy you will use over the next year and divide the costs by 12 to get your monthly direct debit amount. 

  3. You will receive an annual statement too, so you can see how much energy you have used and what you will spend in the next year.

If you want to make sure your payments are more accurate? Just submit your meter readings regularly from your NPower Online account. 

Some helpful videos about how Direct Debit works? Check it out some helpful video:

How does Monthly Direct Debit Work? 


Learn more about Direct Debit Discounts from NPower: 

If you are facing any issue using Direct Debit or want to know more about Direct Debit, then you can directly talked to NPower Customer support team by calling NPower Telephone Number- 0844 453 5207.

Disclaimer: Calls are charged at 7p per minutes. Contact Numbers is UK’s call connection services and connects you to NPower customer support department. This site is not affiliated with NPower. 

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