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Orange Customer Services

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Orange launched in 1993 as a mobile network operator and internet service provider in the UK in 2010 it was announced that the new parent company of Orange would be EE. As such, the Orange brand is gradually being phased out in favour of EE. Orange contracts can no longer be bought online and Orange customers are directed to the EE website for any customer queries.

Orange Information - 0844 453 5159

Do you need to contact Orange? You can find their contact information below.

Orange Customer Services
Orange UK Plc
PO Box 486
S63 5ZX


Opening Hours
Mon-Sun 8am-9pm
Telephone Number
0844 453 5159
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

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Orange Telephone Number

If you are an existing Orange Pay As you go customer, you can get much more from your top-up by moving to EE Pay As you go. Please see the help guide on Orange Pay As you go to EE by clicking on.

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Orange FAQs - 0844 453 5159

Q. What should I do if the app isn't working in my phone?
A. There are many reasons the app might not be working in your phone. This is because of Orange Technical department is working on some technical issues all the time here at EE to expand your My EE app experience.
If you want to know more about the app issue, you can speak directly to Orange Customer support Team using Orange telephone number – 0844 453 5159. One of the Orange Customer support executive will assist you to solve your app issues.

Q. Does the login details is same for My EE App for Orange Customers?
A. Yes, Your login details for My EE App for Orange are precisely the same as the ones you used to login to the My EE app.
If you are facing any login issue using My EE app, you can call directly to Orange Customer Services Team using Orange telephone number – 0844 453 5159. One of the Orange Customer Services executive will help you to solve your login issues.

Q. How do I join Orange?
A. You can join Orange by calling the Orange customer support department on the following Orange telephone number; 0844 453 5159. You can contact Orange Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. How do I view my Orange bill online?
A. If you would like to contact the Orange Billing department to understand and view your bill within your online account, you can call the Orange customer services team on 0844 453 5159. This will connect you directly with a Orange customer executive who will help you to understand and resolve any Orange billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Orange you're looking for and follow the instructions on screen.

Q. When is it best to contact Orange?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to Orange?
A. Here at Contact Numbers we recommend putting your complaint in writing to Orange. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Orange for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on Orange customer services team on 0844 453 5159 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. Orange customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a Orange customer service executive by calling on 0844 453 5159.

Orange Help Guides - 0844 453 5159

Help guide on My EE App for Orange and T-Mobile Customers


If you are an existing Orange and T-Mobile Customer and you are looking to manage your account easily using your Fingertips. You can see the below help guide on My EE App for Orange and T-Mobile Customers:

My EE App for Orange and T-Mobile:

The My EE app is a great way to view and manage your Orange and T-Mobile Customers Account. Anyone can use it while connected it to Wi-Fi.

You can manage your Orange or T-Mobile Account using My EE App:

With My EE App, you can do the following:

  1. You can check your allowances and your latest usage
  2. You can buy add-ons
  3. You can check your credit and top up your Orange or T-Mobile pay as you go account
  4. You can check or pay your bill
  5. You will receive complete support from Orange’s Help pages from Website.
  6. You can also connect your phone contacts to see names on your bill, not just numbers. 

How to download My EE App for Orange or T-Mobile Account?

Currently, Orange have now made the My EE app specific to your plan - only the logo has changed, the app works exactly as earlier.

  1. You can Just select the My EE app for Orange and T-Mobile
  2. Then select the link for your type of phone or device to download the app.  
    1. Apple
    2. Android at Google Play
    3. Android at Amazon
    4. BlackBerry
    5. Windows

If you are experiencing any downloading issues, you can call Orange Customer services team on 0844 453 5159. An Orange Customer service executive will send you the link to download My EE App into your Phone.

How to use My Account Details with My EE App?

If you are Orange or T-Mobile Customer and Managing your Account online, you will also be able to manage to access the My EE App using your existing Login credentials.

How to recover the Orange Account Login details?

If you are a current Orange Customers, you can easily recover your username or resetting your password by selecting “Forgotten details” on the My EE App Login page and just the follow the instructions for recover your Orange Account Login Details. But if you are still experiencing any problems, please contact Orange Customer support department by calling Orange contact number on 0844 453 5159.

Disclaimer: Contact numbers is UK’s leading phone book directory services and connects you to Orange Customer support department. Calls are charged at 7p per minute. This site is not affiliated with Orange. 

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