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Southern Electric Customer Services

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Southern Electric merged with Scottish Hydro-Electric to form Scottish and Southern Energy plc (SSE). As one of the biggest energy providers in the UK, Southern Electric provides services to both residential and businesses customers across a variety of tariffs to suit requirements. Not just an energy provider, Southern Electric also offer broadband and phones deals.

Southern Electric Information - 0844 453 5147

Do you need to contact Southern Electric? You can find their contact information below.


Map
Address
Southern Electric Customer Services
Inveralmond House
200 Dunkeld Road
Perth
PH1 3AQ

Website
www.southern-electric.co.uk

Opening Hours
Mon-Fri 8am-8pm | Sat 8am-2pm
Telephone Number
0844 453 5147
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.


Southern Electric Reviews - 0844 453 5147

Jonathan R

3 years ago

I recently joined Southern Electric on their Pay As You Go tariff, which means I have no contract or fixed terms and just pay for my electric as I use it so I get no unexpected bills. Really happy with it

Reply

Southern Electric News - 0844 453 5147

Southern Electric Contact Number

If you want to know more about Home phone and broadband moving, you can Call Southern Electric Customer support team by calling Southern Electric Contact Number – 0844 453 5147. They will assist you to know more about Home phone and broadband moving advice. 

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Southern Electric FAQs - 0844 453 5147

Q. How do I join Southern Electric?
A. You can join Southern Electric by calling the Southern Electric customer support department on the following Southern Electric telephone number; 0844 453 5147. You can contact Southern Electric Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. What's a Feed-In Tariff?
A. If you have had an electricity generation system installed in your home, like a wind turbine or solar panels (PV), you may qualify for a Feed-In Tariff (FIT). It means that you will earn for the electricity you produce so that you can make a certain return on your investment for up to 20 years.

Q. What to do if I submit a wrong meter reading?
A. If you submit your wrong meter reading online, you no need to worry about it; you can go back and update the correct meter reading. If your reading is correct and you’re still experiencing any Issues, please contact Southern Electric Customer Services by calling Southern Electric Phone number – {phone_number). One of the Southern Electric customer support executive will help you to resolve your meter reading issues.

Q. I’m transferring to a new energy provider – how do I submit my final reading?
A. You can submit your final reading over the phone 24/7 using our Southern Electric Contact number 0844 453 5147* or via your online account. You can also use meter reading form if you don’t have an online account.

Q. I am moving home – How to submit my final meter reading?
A. If you are planning to move your home, you can submit your final meter reading using Southern Electric’s Moving House Form.
If you are experiencing any issues with submit your final readings through this moving house form. You can Call Southern Electric customer support department on 0844 453 5147. This helpline number is a direct dial phone number to connect with Southern Electric customer support executive.

Q. How do I view my Southern Electric bill online?
A. If you would like to contact the Southern Electric Billing department to understand and view your bill within your online account, you can call the Southern Electric customer services team on 0844 453 5147. This will connect you directly with a Southern Electric customer executive who will help you to understand and resolve any Southern Electric billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Southern Electric you're looking for and follow the instructions on screen.

Q. When is it best to contact Southern Electric?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to Southern Electric?
A. Here at Contact Numbers we recommend putting your complaint in writing to Southern Electric. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Southern Electric for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on Southern Electric customer services team on 0844 453 5147 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. Southern Electric customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a Southern Electric customer service executive by calling on 0844 453 5147.


Southern Electric Help Guides - 0844 453 5147

Help guide on How to submit your Southern Electric’s meter readings online

Whether you are new or Existing Southern Electric customer and you are looking to submit your meter readings online. 

Southern Electric’s customer services

You should go through the below Help guide on How to submit your meter reading online:

By submitting your meter readings to Southern Electric, you can take control of your bills and ensure they are accurate as it will display your energy usage.

Here are some of benefits of submitting/updating meter readings:

  1. An accurate bill means you will be getting the actual amount of payment plan discount on the basis of energy you have used.
  2. You can get up to date balance and make payments before your bill due date
  3. It helps you to see where you can save energy and money. 

How to register for an Online Account

If you are an existing customer and want to apply for an online account, you can simply fill the online registration form. You will need to enter your 10-digit customer Account which can be found on the front side of your bill and you are done! You will soon be able to manage your Southern Electric account online effectively.

If you are new to Southern Electric and want to register as a customer, you can simply call Southern Electric customer service number – 0844 453 5147. An Southern Electric customer support executive will help you through the process of registration and sends you registration confirmation to the address provided.

How to submit your meter reading to Southern Electric:

There are few ways to submit your meter readings, they are:  

Through Online Account:  If you are an existing customer and want to submit your meter reading through your online account. Please follow the below steps:

  1. Log in to your Southern Electric Online Account with your Login and Password
  2. Once login, you will be redirected to your dashboard, Click on your electricity or gas account under ‘your service’ and submit your meter reading. 
  3. Once you have submitted your meter reading, Southern Electric will send you an up to date balance. Then, one of the Southern Electric customer executive will work out what you have used since the last meter reading and it will amend any payments you have made since the last bill.

By Phone:   You can Call 24/7 Southern Electric Customer Service number and submit your meter reading on 0844 453 5147. Please make sure you should have Southern Electric Customer Account number with you when you call. One of the customer executive will help you update your meter reading and your balance. You can get accurate bills for that energy which you have used. 

Watch Official Video on How to read meter reading:  

Disclaimer: Contact Numbers is UK’s leading phone book directory services and connects you to Southern Electric customer support department. This site is not affiliated with Southern Electric. Calls are charged at 7p per minutes. 

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