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Thames Water Customer Services

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Thames Water supply around 2,600 million litres of tap water to 9 million customers across London and the Thames Valley every day. The UK's largest water and wastewater services provider, Thames Water also claim to be one of the cheapest providers with customers paying an average of Euro 1.01 per day.

Thames Water Information - 0844 453 5332

Do you need to contact Thames Water? You can find their contact information below.

Thames Water Customer Services
Clearwater Court
Vastern Road, Reading


Opening Hours
Mon-Fri 8am-8pm | Sat 8am-1pm
Telephone Number
0844 453 5332
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

Thames Water Reviews - 0844 453 5332

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Thames Water News - 0844 453 5332

Paying your Thames water Bill

Are you struggling to pay your bill online with Thames water, then there are many ways to pay your Thames Water bill. you can check the help guide by clicking on below read more button. 

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Thames Water FAQs - 0844 453 5332

Q. Is it possible to share the Water Supply pipe with neighbours?
A. Yes, you can share the responsibility with neighbours for the maintenance of the shared pipework. If there is a water leak in pipe, then you are mutually responsible for ensuring it’s repaired. Call 24/7 Thames Water phone number – 0844 453 5332 if you want to share your water supply with your neighbours.

Q. What do I need to do if Live in flat?
A. if the water supply into your building is leaking, then we might be able to fix this free of charge. Upon investigation, if we find you don’t qualify for our free offer, you can contact your management agent or landlord, so they can take instant action to fix this leak. If you are still facing any water leaking issues, then you can call Thames Water customer services team on 0844 453 5332. You will be directly connected to Thames Water customer services executive who will help you to fix your water leaking issues.

Q. How do I join Thames Water?
A. You can join Thames Water by calling the Thames Water customer support department on the following Thames Water telephone number; 0844 453 5332. You can contact Thames Water Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. How do I view my Thames Water bill online?
A. If you would like to contact the Thames Water Billing department to understand and view your bill within your online account, you can call the Thames Water customer services team on 0844 453 5332. This will connect you directly with a Thames Water customer executive who will help you to understand and resolve any Thames Water billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Thames Water you're looking for and follow the instructions on screen.

Q. When is it best to contact Thames Water?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to Thames Water?
A. Here at Contact Numbers we recommend putting your complaint in writing to Thames Water. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Thames Water for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on Thames Water customer services team on 0844 453 5332 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. Thames Water customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a Thames Water customer service executive by calling on 0844 453 5332.

Thames Water Help Guides - 0844 453 5332

Help guide on How to Report a Water Leak or Burst Pipe

If you are an existing Thames Water Customer and you are facing any water leak or burst Pipe issues, don’t assume we know about it. Please let us know about your water issues so that we can get on fixing it.  

Thames Water Customer Services

Report a water leak Online

If you want to report your water leak, then you can report your water leak. You only need to fill the form online, please consider the following:

  • If the water leak is coming inside your property, it may be your responsibility; you can use the list of Thames water approved plumbers to help you for your water leaking issues.
  • If the water leak is outside your property, but it is still on your land. We might be able to help you fix the leaking issues.
  • If the leak is not clean water, for example a sewer blockage or flood water. You can call 24/7 Thames Water customer service number – 0844 453 5332. One of the Thames Water customer executive will help you to fix your water issues you are facing.  

Watch the Official Video on Thames Gateway Water Treatment Works - Keeping London on tap:


Disclaimer: Calls are charged at 7p per minutes. Contact Numbers is UK’s leading Phone book directory services which connects you to Thames Water customer support department. This site is not affiliated with Thames Water. 

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