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Known commonly as Three (or 3) mobile, Hutchison 3G UK Limited carry over 40% of the UK's mobile data traffic. Launched in 2003, they were the first to offer All You Can Eat data and also provide a Feel At Home offer which lets their customers call and text the UK and use data out of their UK allowance when abroad in a host of countries.
Do you need to contact Three Mobile? You can find their contact information below.
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If you are current Three Mobile Customer and you want to Get started with new 4G. you can check the detailed help guide with Video by clicking on read more button below.Read More
Q. What to do if you’re Top up credit hasn’t been added to your account?
A. If your credit hasn’t been added to your account, three mobile will recommend waiting an hour just in case there’s a short delay in it showing up. Occasionally you may also need to turn your device off and on again before you can use your new top-up.
If still your credit is not showing in your account, you may call Three Mobile customer services number – 0844 453 5158.
Q. Is it necessary to register to have card or voucher ready for top up?
A. No it is not necessary to register to have card or voucher ready for top up.
Q. How do I join Three Mobile?
A. You can join Three Mobile by calling the Three Mobile customer support department on the following Three Mobile telephone number; 0844 453 5158. You can contact Three Mobile Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.
Q. How do I view my Three Mobile bill online?
A. If you would like to contact the Three Mobile Billing department to understand and view your bill within your online account, you can call the Three Mobile customer services team on 0844 453 5158. This will connect you directly with a Three Mobile customer executive who will help you to understand and resolve any Three Mobile billing issues you may have.
Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Three Mobile you're looking for and follow the instructions on screen.
Q. When is it best to contact Three Mobile?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.
Q. How do I make a complaint to Three Mobile?
A. Here at Contact Numbers we recommend putting your complaint in writing to Three Mobile. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Three Mobile for future reference should you need it.
Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on Three Mobile customer services team on 0844 453 5158 and specify your problems.
Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. Three Mobile customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a Three Mobile customer service executive by calling on 0844 453 5158.
If you are an existing Three Mobile customer and you want to know more about Pay as you Go Mobile Broadband. Here is the below help guide on Pay As You Go Mobile Broadband:
Pay As You Go Mobile Broadband:
On 3 February 2016, Three Mobile has introduced new Data Reward Pay As You Go plan to join our existing Pay As You Go price. If you are on our new Data Reward plan, you will get 200MB data free each month when you sign up at Three Mobile Official website.
You can use your free data straight away and it’s last for 30 days. Every month, another 200MB will be added routinely to your account. If you would like to get Data Reward SIM, you can visit at Three Mobile Official website for more details.
Whichever Three Mobile pay as you go plan you have selected, when your data allowance has been completed, Three Mobile will send automatically a text to your dongle or Mobile Wi-Fi to let you know to top up your Pay as you Go Plan. If you have tablet, you can use your My3 account to keep track of your remaining data.
Top up with a card or voucher
Without any card registration, you can top up your Pay As you Go through your My 3 Account where you need to enter your card details and sim number. Also you can save your card details in your My 3 Account, redeem your voucher, buy add-ons and keep an eye on your spending or payment reports.
If you have to top up with voucher, you will need to buy a top up voucher from any shop where you see the top up symbol. Go to My 3 Account to activate it.
If you are still experiencing any issue with top up your Pay As you go, you can watch the below Official video or if you want to discuss your issues with Three Mobile Customer Support department, Simply call Three Mobile Phone number – 0844 453 5158.
Watch the Official Video on How to top up your Pay As You Go device:
Disclaimer: Contact Numbers is a UK’s call connection services and connects you to Three Mobile customer support department. This site is not affiliated with Three Mobile. Calls are charged at 7p per minute.