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United Utilities Customer Services

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United Utilities is one of the largest pure drinking water suppliers in the United Kingdom. Founded in 1995 with the collaboration of 2 big companies (North West Water and NORWEB), United Utilities is a public company and employ around 5,000 staff.

United Utilities Information - 0844 453 5134

Do you need to contact United Utilities? You can find their contact information below.

United Utilities Customer Services
Haweswater House


Opening Hours
24hours 7 days
Telephone Number
0844 453 5134
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

United Utilities Reviews - 0844 453 5134

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United Utilities News - 0844 453 5134

Different Ways to Pay your Water Bill

If you are UK Resident and you are looking to pay your water Bill with United Utilities.  Here you can check the detailed help guide on Several Different ways to pay your water bill.

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United Utilities Contact Number

Are you looking to move your home, then stop worrying about your water supply when you move your home, United Utilities support executive will help you move your water supply smoothly to your new location. You can still read the help guide for Moving your Home online with United Utilities. 

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United Utilities FAQs - 0844 453 5134

Q. How do I join United Utilities?
A. You can join United Utilities by calling the United Utilities customer support department on the following United Utilities telephone number; 0844 453 5134. You can contact United Utilities Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. I have closed my United Utilities Account; can I still see my earlier bills?
A. If you are still registered for “My Account” and have chosen for paperless billing, you can still log on to “My Account” and see the up to 2 years of bills. If you have talked with United Utilities to have your My Account closed online then you won’t be able to view your earlier bills.

Q. How to manage United Utilities ‘My Account’ online?
A. Yes, ‘My Account’ is absolutely free service that allows you to control your United Utilities Account online 24 hours a day. Using ‘My Account’ feature, you can see your statement, pay your bill, you can setup direct debit, update your address details and also you can submit your water meter reading online. If you are looking to register to United Utilities, speak directly to United Utilities customer service team on 0844 453 5134.

Q. How do I view my United Utilities bill online?
A. If you would like to contact the United Utilities Billing department to understand and view your bill within your online account, you can call the United Utilities customer services team on 0844 453 5134. This will connect you directly with a United Utilities customer executive who will help you to understand and resolve any United Utilities billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the United Utilities you're looking for and follow the instructions on screen.

Q. When is it best to contact United Utilities?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to United Utilities?
A. Here at Contact Numbers we recommend putting your complaint in writing to United Utilities. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with United Utilities for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on United Utilities customer services team on 0844 453 5134 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. United Utilities customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a United Utilities customer service executive by calling on 0844 453 5134.

United Utilities Help Guides - 0844 453 5134

Useful help guide on how to read and submit your United Utilities water meter reading

If you are an existing United Utilities Customer and looking to submit your water meter reading, then you can see the below help guide:

Before submitting water meter reading, you will need to know how to read water meter readings.

It couldn’t be easier to read your water meter – it just like your gas/electricity meter, the row of numbers turn as you use more water. The black and white numbers will show how many cubic water meters you have used, and United Utilities will automatically calculate your bill using this reading:

The red numbers show portions of one cubic meter, and if you are ever trying for leaks on your water pipes, it’s a good indication to read the red digits at common intervals to see if they are going up when you are not using any water – which could show a leak.

After the brief understanding of how to read the water meters, now you can submit your meter reading to United Utilities.

Submitting your water meter reading is quite easy! You can click here to submit your water meter reading and fill the online form.  You will need the below things while submitting your water meter reading to United Utilities:

  1. You should have your United Utilities Customer Account number with you.
  2. Property Details
  3. Water meter serial number is required.
  4. Latest Meter  reading for the property

If you are facing any Issue with submitting your water meter readings online, Please call United Utilities Customer services team on 0844 453 5134. A United Utilities Customer executive will help you to solve your queries as soon as possible.  

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