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Virgin Media Customer Services

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According to Ofcom, Virgin Media have the fastest widely available broadband in the UK down to their network of fibre optic cables. Virgin Media is part of Liberty Global plc which is the world's largest international cable company together Virgin Media and Livery Global serve 24 million customers across 14 countries! Virgin Media services include broadband, TV, mobile and home phone services.

Virgin Media Information - 0844 453 5125

Do you need to contact Virgin Media? You can find their contact information below.

Virgin Media Customer Services
PO Box 333
Matrix Court


Opening Hours
Mon-Sun 8am-12 Midnight
Telephone Number
0844 453 5125
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

Virgin Media Reviews - 0844 453 5125

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Virgin Media News - 0844 453 5125

Virgin Media Contact Number

If you are new/Existing Virgin Media Customer and if you want to know more about Virgin Media Wi-Fi. Please checkt the further Help guide on Virgin Media Wi-Fi by clicking on

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Virgin Media FAQs - 0844 453 5125

Q. How do I join Virgin Media?
A. You can join Virgin Media by calling the Virgin Media customer support department on the following Virgin Media telephone number; 0844 453 5125. You can contact Virgin Media Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. I am Unable to sign in to TV Anywhere on Ipad or IPhone?
A. yes, you will be not able to use the Virgin TV Anywhere app until the TiVo Box is installed and you should be verified Virgin Media customer. Actually, it can take a day or so after installation until it becomes available. If you are still facing any sign in problems using Virgin TV, Call Virgin Media Phone number: 0844 453 5125 to speak with Virgin Media customer support department.

Q. How to register your complain about Virgin TV on demand content?
A. if you are an existing Virgin Media Customer and looking to make a complaint about Virgin TV on demand content. Please contact Virgin TV Customer Services team on 0844 453 5125. A Virgin Media customer support executive will help you to register your complaint regarding Virgin TV or any other issues you are facing.

Q. Have you lost your Virgin TV Service?
A. There are number of possibilities why you may have lost your Virgin TV Service - Here are few checks you can make:

  1. No TV Picture using TiVo Box.
  2. No TV Picture when using V, V HD, or V + HD Box.
If you are still getting any lost issues with Virgin TV, you can call Virgin Media Customer Services team on 0844 453 5125.

Q. How do I view my Virgin Media bill online?
A. If you would like to contact the Virgin Media Billing department to understand and view your bill within your online account, you can call the Virgin Media customer services team on 0844 453 5125. This will connect you directly with a Virgin Media customer executive who will help you to understand and resolve any Virgin Media billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Virgin Media you're looking for and follow the instructions on screen.

Q. When is it best to contact Virgin Media?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to Virgin Media?
A. Here at Contact Numbers we recommend putting your complaint in writing to Virgin Media. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Virgin Media for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on Virgin Media customer services team on 0844 453 5125 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. Virgin Media customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a Virgin Media customer service executive by calling on 0844 453 5125.

Virgin Media Help Guides - 0844 453 5125

Virgin Media Help Guide of using Virgin TV

Virgin TV Anywhere

Introduction to Virgin TV:

Virgin TV is a Digital and analogue cable television service in UK, Owned by liberty global. All the services (included TV) were rebranded under the virgin name in February 2007.

Here you can watch Virgin TV on each device:

Virgin TV Anywhere on a Computer:

  1. Watch lots of channels of live TV, Plus thousands of hours of video of catch up; when connected to broadband or Wi-Fi in the UK. 
  2. Manage your TiVo Box for setup, manage or delete recordings.
  3. Discover and explore our new TV ones with recommendations.

Virgin TV Anywhere on the Ipad, iPhone, Android - Just for TiVo customers

  1. You can watch over 100 live TV Channels
  2. When your iPhone, iPad, Android mobile or Tablet and your TiVo  box are linked up to your home network use your device like an advanced remote control for your TiVo box from anywhere else on your network. 

You can also watch the Official Video for Using TV Anywhere App on Apple or Android Device:

For more information about Virgin TV, You can download the Virgin TV Anywhere app on the Apple store or Google Play Store.

Note: If you are still facing any issues in using Virgin TV, you will need to contact Virgin Media Customer Services team by calling on 0844 453 5125. They will assist you by solving your issue.

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