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Yodel Customer Services

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Yodel delivers millions of parcels every week to every city across the United Kingdom. That’s why Yodel have more than 55 service centres to assist get your parcel delivered on time, no matter where you need it to be. Yodel customer services also work with Fastway Couriers, Guernsey Post, and Jersey Post for our deliveries to the Republic of Ireland and the Channel Isles

Yodel Information - 0844 453 5128

Do you need to contact Yodel? You can find their contact information below.

Yodel Customer Services
Fallows Way
L35 1RZ


Opening Hours
Mon-Fri 8am-9pm | Sat 9am-1pm
Telephone Number
0844 453 5128
Calls to 084 numbers cost 7p per minute plus your phone company’s access charge.

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Yodel FAQs - 0844 453 5128

Q. what should I do when I have sent Parcel on YodelDirect but it wasn’t received
A. First of all check all the Tracking history on YodelDirect. If you are having any issues regarding Tracking, then you speak directly with Yodel customer support team using 0844 453 5128. One of the Yodel customers executive will help you to get connected with Yodel customer services team for solving all courier tracking issues.

Q. What to do if the booking is already created on YodelDirect?
A. All you need to do is to make sure your parcel is correctly labelled, packaged and that will be ready in time for yodel to collect.
If you have any question or concerns about YodelDirect booking, then you can call Yodel customer support number – 0844 453 5128. This Direct phone number will help you to get connect with Yodel customer services team for solving all courier issues

Q. How do I join Yodel?
A. You can join Yodel by calling the Yodel customer support department on the following Yodel telephone number; 0844 453 5128. You can contact Yodel Monday to Friday, 8am to 8pm and 8am to 6pm on Saturdays to discuss registration.

Q. How do I view my Yodel bill online?
A. If you would like to contact the Yodel Billing department to understand and view your bill within your online account, you can call the Yodel customer services team on 0844 453 5128. This will connect you directly with a Yodel customer executive who will help you to understand and resolve any Yodel billing issues you may have.

Q. How do I find more company details?
A. At Contact Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Yodel you're looking for and follow the instructions on screen.

Q. When is it best to contact Yodel?
A. The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible.

Q. How do I make a complaint to Yodel?
A. Here at Contact Numbers we recommend putting your complaint in writing to Yodel. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Yodel for future reference should you need it.

Q. I have been expecting a call back and several days have passed - what should I do?
A. Depending on what they've told you - get on the phone if you think it's been too long! It might be that they're backlogged or have even misplaced your query. It's best to find out what the hold-up is before you take further action. you should call again on Yodel customer services team on 0844 453 5128 and specify your problems.

Q. How much time should it take to resolve the query?
A. it should normally take less than a week to resolve a problems. Yodel customer services aim to get your problem solved as quickly as possible - but if they don't, you can directly speak with a Yodel customer service executive by calling on 0844 453 5128.

Yodel Help Guides - 0844 453 5128

Yodel Help Guides on How to use YodelDirect for Parcel collection service

Yodel Customer Services

Yodel is a delivery service company in all over UK. It was designed by 2010 gaining of UK domestic business of DHL by home delivery network.

You can Follow the below guide to help you know How to use YodelDirect for Parcel collection service:

What is meant by YodelDirect?

YodelDirect is Yodel's parcel collection service in UK. YodelDirect delivers a completely online package in which you can book a courier collection online, on a date to suit you and YodelDirect will deal with your delivery rapidly and professionally. We also offer parcel tracking to all customers, you can see exactly where your parcel is.

How to amend/cancel YodelDirect collection and how to do it?

If you are YodelDirect customer and have account, you can simply login to your account and select the parcel you wish to alter the details. Instead, you can chat with one of the Yodel customer services team. If you don’t have any YodelDirect account, you can call us on: 0844 453 5128.

What to do further after creating booking on YodelDirect?

All you need to do is to make sure your parcel properly labelled, packaged and that will be prepared in time for Yodel to accumulate.

How to label the parcel?

When the parcel is labelled and packaged, you need to make sure that it is fully flat and unobscured. Don’t cover the barcode with a clear tape, as this may prevent us from scanning it.

How do I send Parcel Overseas using YodelDirect?

It's actually simple to send Parcel Overseas. With YodelDirect, You can Visit Yodel Send, where you can acquire quick assessment by selecting one of the countries from dropdown list and enter your parcel’s details.

How much time it will take for the parcel to be delivered overseas?

Furthermost destination has a 5-8 day delivery time, but allows few extra days for faraway places. When you book a parcel collection, you will be given expected delivery date.

Remember, you can still track the status of your Parcel or Call Yodel customer support department on 0844 453 5128 for any query or Problem you are facing.

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